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Processing of personal data

We take care of your privacy. You should be able to feel secure when entrusting your personal data to us. For this reason, we have drawn up this policy. It is based on current data protection legislation and clarifies how we work to safeguard your rights and privacy.

The purpose of this policy is to make you aware of how we process your personal data, what we use them for, who may view them and under what conditions, and how you can safeguard your rights.


The main reason why we process your personal data is to fulfil our obligations towards you. We proceed on the basis that we do not process more personal data than is necessary for the purpose, and always endeavour to use the least sensitive information. We also need your personal data to provide you with a good service, for example, in terms of marketing, monitoring and information. In addition, we may need your personal data to comply with laws and carry out customer and market analyses.

You have the right to object to our use of your personal data for direct marketing purposes. When we collect personal data about you for the first time, you will receive more information on this and how you can object to it.

What personal data do we process?

We only process personal data where there is a legal basis for this. We do not process personal data unless this is necessary for the fulfilment of obligations in accordance with agreements and the law. Examples are given below of the personal data we may process:
· Name
· Address
· Email address
· Telephone number
· Fax number
· Date of birth
· Title
· User name
· Photographs
· Transaction and other bank-related information
· Information that you provided without being requested to do so and which you provide voluntarily

How do we gain access to your personal data?

Where possible, we try to obtain your consent before starting to process your personal data. We do this by asking you to complete explicit consent clauses if the processing is based on consent.
You have the right to withdraw your consent at any time. In such case, we will no longer process your personal data or obtain new data, provided that this is not necessary for the fulfilment of our obligations in accordance with an agreement or the law. Note that withdrawing your consent means we are unable to fulfil the obligations we have towards you.
We also gain access to your personal data in the following ways:
· Information you provide to us direct
· Information that is registered when you visit our website
· Information that we obtain from public records
· Information that we obtain when you consult one of our employees
· Information that we obtain when you subscribe to newsletters or other mailings
· Information that we obtain when you reply to our questionnaires and surveys
· Information that we obtain when you contact us, seek employment with us, visit us or otherwise make contact with us

Are your personal data processed in a satisfactory manner?

We draw up procedures and methods of working to ensure that your personal data are processed in a secure way. The basic condition is that only employees and other persons within the organisation who need the personal data to carry out their work duties have access to them.

As regards sensitive personal data, we have established authorisation controls, which means there is a higher level of protection for your personal data.

Our security systems are developed with your privacy in mind, and provide a high degree of protection against intrusion, destruction and other modifications that may pose a risk to your privacy.

We have several policies for IT security, to ensure that your personal data are processed securely.

We do not transfer your personal data other than as explicitly stated in this policy.

When do we disclose your personal data?

Our basic principle is that we do not disclose your personal data to third parties if you have not given your consent to this or if it is not necessary for the fulfilment of our obligations in accordance with agreements or the law. In those cases where we disclose personal data to third parties, we draw up a confidentiality agreement to ensure that the personal data are processed in a satisfactory manner


Nanovac is a data controller, which means that we are responsible for the processing of your personal data and for ensuring that your rights are safeguarded.

Cookies & Other Tracking Technologies

Cookies are small text files that a site transfers to a user’s (visitor’s) hard disk or browser for added functionality or for tracking site usage. Tracking technologies may record information such as Internet domain, host name, IP address, system types, search patterns, and dates and times our Site is accessed. In order to measure the effectiveness of our online presence, Nanovac may use cookies and other tracking devices for purposes including to determine the path users take on our Site and to identify repeat users of our Site. We do not use cookies or other tracking technologies to gather personal information such as a person’s name or email address.
Cookies can be saved to the hard disk, but so-called session cookies are saved to the browser only and disappear when the browser is closed. On the “” homepage, we use cookies that are saved to the hard disk and therefore remain after the browser is closed. Such cookies determine the path users take on our Site and also identify repeat users of our Site, although not by names or email addresses. On other pages of our Site, we use session cookies to determine the path users take on our Site. On some pages, we may also use non-session cookies.

It is possible to configure your browser to reject cookies by modifying the browser settings or preferences. If you wish to do so, we recommend you consult the information provided in the browser or contact the browser vendor for help and instructions.

Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis.

External links

This Site may contain links to other sites. Please take note that Nanovac is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.

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